Computer Therapist (FIJI)

Simplifying technology.

Vision

Our vision to be the largest computer store and Business Center in Fiji. With fast-changing technology of computers, cellular phones, print, media, and I.T. From warehousing, distribution, and delivery at the least possible time.

To become the leading Information Technology and Computing Organisation in the Region with a commitment to meet or even exceed customers' need and satisfaction.
Computer Therapist (Fiji) aims to be tagged as a trusted and well-liked Computer Organisation in Fiji. 

Putting technology to use, where technology is useful.

Objective 1: Help the community maximize the value of information technology. 

Technology changes at a rapid pace and needs are constantly shifting.  While balancing the costs associated with reliability, efficiency and availability of technology, it is our goal to also provide the most useful solutions available.

The  Plan:

1. Understand and serve the communities' technology needs.  Monitor feedback for performance improvement.
    
2. Improve support operations/processes, based on community feedback and direction.  Track and evaluate support operations using measurable benchmarks and quality assurance techniques.
    
3. Deploy and support the most efficient, cost effective and reliable technologies to meet the nations computing needs.

Objective 2:  Deliver leading-edge information technology and biomedical engineering products, services, support, training and education.

With a diverse range of computing requirements locally and "on-the-go", the community needs access to critical data and applications anytime, anywhere.  Education and training is critical for safe and appropriate use of these technologies.

The Plan:

1. Focus on enhancing productivity through training and education.  Meet service level expectations and lower overall cost of technology ownership.
    
2. Develop a collaborative and responsive environment to engage the community.
    
3. Provide continuous improvement to the communications and data infrastructures.

Objective 3 & 4:  Maintain reliable, up-to-date technological infrastructures and position support organizations to meet changing service demands.  Function as a strategic arm of the community by leveraging new technologies to support strategic goals and business plans. 

We provide value by putting the right technologies and level of support services in the community's hands.  Ensuring those technologies are highly available is a cornerstone of overall business productivity, the ability to treat patients, conduct valuable research and educate the next generation clinical care providers.

The Plan:

1. Continue to support, operate and manage information technology applications, databases and communication networks in a reliable and efficient manner.  Achieve a minimum of 99.99 percent up-time within supported operations.
    
2. Integrate new technologies and replace obsolete equipment/services to meet an ever-changing environment.  Limit risks and any negative impacts to existing systems.
    
3. Adjust support strategies and methodologies to meet changing clinical, academic, research and business computing needs.